INFO:

SHIPPING:

DOMESTIC SHIPPING:

All orders are shipped as a Regular Parcel through Canada Post. All items are shipped within 2 days of receiving your order. You will receive a tracking number over email once your order has been shipped. Please allow 10 business days for your order to arrive.

INTERNATIONAL SHIPPING:

We offer international shipping from Canada Post.  All orders will ship within 2-4 business days of receiving payment.  Please note that any required customs fees are the responsibility of the buyer. 

 

RETURNS / EXCHANGES :

At this point in time we are not equipped to make returns.  We are able to make an exchange for an item of equal or greater value. To make an exchange please first email us with the reason for your exchange at ilcanecollection@gmail.com . We will provide you with the full address when we hear from you regarding your exchange.

Merchandise can be exchanged within 14 days of the date you signed for your package. 

Items must not be worn, or damaged. Items must be shipped back at your own cost. Original shipping costs are non-refundable.  

 

QUESTIONS AND INQUIRIES:

You can email your inquiries to ilcanecollection@gmail.com